Get in Touch
Support Hours
24/7 phone support for urgent matters
Email: Mon–Sun, 24 hours
Email Us
Send us an email and we'll respond within 24 hours
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible
FAQ
Frequently Asked Questions
Quick answers to common questions
Simply click "Get Quote" in the header, enter your journey details (pickup location, drop-off location, date/time, and passenger count), and you'll receive an instant quote. Confirm your booking and pay securely online to complete the process.
After your booking is confirmed and paid, we'll assign a professional driver to your journey. You'll receive driver details (name, phone number, and vehicle registration) via email and SMS at least 24 hours before your pickup time.
You can cancel your booking up to 24 hours before the scheduled pickup time for a full refund. Cancellations made within 24 hours may be subject to a cancellation fee. Please contact our support team to process your cancellation.
Yes, all transport operators on our platform are thoroughly vetted. They must provide valid operating licences, insurance documentation, and meet our strict quality standards before being approved to accept bookings.
We accept all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, and Google Pay. All payments are processed securely through Stripe with 3D Secure authentication for your protection.
For pickups from the terminal, we include 60 minutes of complimentary waiting time from your scheduled pickup time. If your flight is delayed, please contact your assigned driver directly using the phone number provided in your booking confirmation.
Ready to Travel?
Ready to Book Your Transfer?
Get an instant quote and experience stress-free airport transfers with professional operators.
Why choose Total Travel Solution
- Instant online quotes
- Professional vetted operators
- Guaranteed on-time pickup
- All major payment methods accepted
- 24/7 customer support