Cookie Policy

Last updated: 22 February 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

2. How We Use Cookies

We use cookies for the following purposes:

  • To keep you signed in to your account
  • To remember your preferences and settings
  • To understand how you use our platform
  • To improve our services and user experience
  • To ensure the security of our platform

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management.

Note: These cookies cannot be disabled as they are essential for the platform to work.

3.2 Functional Cookies

These cookies allow us to remember your preferences and provide enhanced features:

  • Language preferences
  • Recent searches
  • Form data (to save you time)

3.3 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

  • Pages visited and time spent
  • Navigation patterns
  • Error messages encountered
  • Device and browser information

3.4 Third-Party Cookies

We use trusted third-party services that may set cookies:

  • Stripe: For secure payment processing
  • Google Maps: For location services
  • Analytics providers: To understand user behaviour

4. Cookie Duration

4.1 Session Cookies

These are temporary cookies that expire when you close your browser.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They help us recognise you when you return to our platform.

5. Managing Cookies

You can control and manage cookies in several ways:

5.1 Browser Settings

Most browsers allow you to:

  • View and delete cookies
  • Block third-party cookies
  • Block all cookies
  • Clear cookies when you close your browser

5.2 Impact of Disabling Cookies

Warning: Disabling cookies may affect the functionality of our platform. Some features may not work properly without cookies enabled.

6. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date.

7. Contact Us

If you have questions about our use of cookies, please contact us:

Email: customerservice@totaltravelsolutiongroup.com

Company: Total Travel Solution Group Limited

Company Number: 16910276